Mythruna

General Category => Tech Support => Topic started by: jcarlson on July 09, 2011, 10:14:50 PM



Title: Issues running game
Post by: jcarlson on July 09, 2011, 10:14:50 PM
I have attempted to run both Single Player and Multiplayer but the game never pulls up.  Once I hit Connect, the window closes and I generate what appears to be an error report where I keep the extracted files.  Would you like to take a look at one of these? 


Title: Re: Issues running game
Post by: pspeed on July 09, 2011, 11:05:22 PM
Yes, please.  You can paste it here if you like... or file a bug report.  But you can start here then you don't have to create an account there.

Off hand it sounds like it may be a rendering problem.  So useful information would also be what graphics card you have and whether you are running the latest drivers, etc..

Sorry you are having issues.


Title: Re: Issues running game
Post by: jcarlson on July 10, 2011, 05:50:59 PM
Attached is a sample error and my DXDiag file.  Hope it helps. 


Title: Re: Issues running game
Post by: jcarlson on July 10, 2011, 05:51:57 PM
Here is a different one for good measure.


Title: Re: Issues running game
Post by: pspeed on July 10, 2011, 06:09:49 PM
Theoretically that card should be fine.  Are the drivers the latest?

An OpenGL style diagnostic like http://www.realtech-vr.com/glview/download.html might be better to diagnose assuming a driver refresh isn't the issue.


Title: Re: Issues running game
Post by: Zezima on July 11, 2011, 08:07:12 AM
Nope, his drives aren't up to date.
It says in his DXDIAG when his last driver update was, 2010.


Title: Re: Issues running game
Post by: jcarlson on July 11, 2011, 10:00:57 AM
Well I checked my gfx drivers for my manufacturer and they are the latest, as is my DirectX version with Microsoft.  DirectX states the latest version is a 2011, but it seems the update from my 2010 version wasn't necessary. 


Title: Re: Issues running game
Post by: pspeed on July 12, 2011, 11:35:04 AM
Historically, ATI was slow to fix bugs in their OpenGL support though this has gotten better.  At any rate, it's extra important with ATI cards to make sure that the drivers are as recent as possible to get the best support for OpenGL games.

I think others are running the game with the same card as what you run so maybe I will check around to see what they did.


Title: Re: Issues running game
Post by: jcarlson on July 14, 2011, 08:25:18 AM
Any help would be appreciated!  Cant wait to update this clunker.


Title: Re: Issues running game
Post by: pspeed on July 16, 2011, 10:21:13 PM
There is a new version up as of this afternoon (and the other day too but let's go with the most recent).  While I don't expect it to fix your problems, the error log on crash includes a lot more juicy information now.

...so if you could please download the latest and try running it again?

http://mythruna.com/mediawiki/index.php?title=Engine_Test_Build


Title: Re: Issues running game
Post by: Alter278 on August 02, 2011, 02:58:57 PM
If got the same problem......
every time i try to start mythruna(in single- or multiplayer) it starts loading,but then (at 0%!!!!) the window will be closed......
(sorry if my english is bad.......i'm german ;D)



Title: Re: Issues running game
Post by: Alter278 on August 02, 2011, 03:03:11 PM
@me xD
i load up the wrong data ;D


Title: Re: Issues running game
Post by: Alter278 on August 02, 2011, 03:07:56 PM
at least  here is my system:


Title: Re: Issues running game
Post by: pspeed on August 02, 2011, 04:12:50 PM
If got the same problem......
every time i try to start mythruna(in single- or multiplayer) it starts loading,but then (at 0%!!!!) the window will be closed......
(sorry if my english is bad.......i'm german ;D)



Actually... the error log was the perfect one to send.  It has lots of good info but a notoriously unhelpful error message from the ATI drivers. :P

Sorry you are having problems running.

Can you confirm that you have the latest drivers for your card?  I'm not up to speed on what the latest ATI drivers are but I know it's generally critical to have them up-to-the-minute if possible.

Thanks.


Title: Re: Issues running game
Post by: CookieMonster on November 12, 2011, 02:14:50 PM
i get the same problem but i get no error report just stops working its aobut to load says loading 0% then stops working and closes randomly


Title: Re: Issues running game
Post by: pspeed on November 12, 2011, 04:43:06 PM
i get the same problem but i get no error report just stops working its aobut to load says loading 0% then stops working and closes randomly

In your Mythruna directory you will have a client.log and probably an error-1234567.log.  I will need to see these.